Merner Pfeiffer Library: Information

Library Hours
Fall and Spring Semester Hours 8:00 a.m. to Midnight. Mon.-Thurs. 8:00 a.m. to 5:00 p.m. Friday 2:00 p.m. to 8:00 p.m. Sunday	Summer School Hours 8:00 a.m. to 8:00 p.m. Mon.-Thurs.  8:00 a.m. to 4:00 p.m. Friday Closed Saturday and Sunday
The library is closed for all holidays appearing on the college calendar.
Phone #: 746-5250                E-mail: library@twcnet.edu

Circulation Policies

Students

Validated TWC ID with library barcode is required for all checkouts. Includes full-time, part-time, and Athens evening students.

·          Most materials are checked out for 3 weeks with the option to renew twice in person, online, or by phone. The phone option requires the patron’s name, date due, and the book's call number and barcode number. Books cannot be renewed by voicemail or email.

·          Juvenile collections may be checked out for 1 week - no renewal.

·          Magazines may be checked out for 3 days – no renewal.

·          CDs, DVDs, videotapes and cassettes are checked out for 3 days - no renewal.

·          There is no limit to the number of items listed above that may be checked out.

·          Requests may only be placed on items currently checked out. Items with requests have loan periods shortened to no more than 7 days with overdue fines of $1.00 per day.

·          Reference, newspapers, special collections, archives, and some non-print items may only be used in the library.

Reserves are located at the circulation desk.

·          Reserves may be checked out for: room use (two hour limit), 1 day, 3 day, or 7 day loan. Loan periods are determined by the instructors.

·          Reserves may not be renewed, but may be checked out again the day after they are returned.

·          Requests may not be placed on reserves.

·          There is a limit of two (2) reserves per student at one time.

·          The fine for most reserve materials is $1.00 per day after the due date (no maximum). The fine for room use (two hour) reserve is $1.00 per hour.

·          Some reserves are located online and are accessible through the online catalog

***** Materials should be returned to the circulation desk during library hours and to the book drop on Coach Farmer Drive when the library is closed *****

Fines and lost items

·          Most materials are fined $.25 per day after the due date with a maximum fine of $30.00 per book.

·          Unreturned CDs, DVDs, videotapes, and cassettes are fined $1.00 per day with a             maximum fine of $30.00 per item.

·          If books are lost, the library should be notified immediately so that fines will not accumulate. Charges for lost books include cost of the book, fines that have accumulated, and a $10.00 processing fee for each book. Students are not allowed to complete check-in for the next semester or receive transcripts or diplomas until all accounts are settled with the library.

Laptop Borrowing and Usage Policies

·          Only TWC students, faculty, and staff with a current TWC ID card and a clean library record may check out laptop computers. You must complete a laptop agreement form at the start of each school year. Your ID will be held while the laptop is in use.

·          Only one laptop per person may be checked out at a time.

·          You may not check out a laptop for anyone else.

·          Laptops check out for two hours. Late fees of $1.00 per hour are assessed.

·          Laptops circulate on a first-come, first-served basis. Reservations are not taken.

·          Laptops may be used in the library only. No computers are available for classroom checkout.

·          Do not leave a laptop unattended at any time. You are responsible for the laptop until a library staff member has checked it in. Report any accident, damage, or harm to the laptop to a Library staff member at the Circulation Desk.

·          If a laptop is not returned or is damaged while checked out to you, you will receive a bill for $1500.00 plus any associated late fees.

·          All work should be saved to a flash drive. The Library is not responsible for files left on any library computer or damage to a user's files while using a library computer. Files saved to a laptop are automatically removed when the laptop is shut down and cannot be recovered.

·          Library staff will not provide technical support for computer hardware or network connection errors.

·          Users agree to adhere to current TWC computer usage policies.

Interlibrary Loan (ILL) is a service provided to obtain items for study at TWC that are not available at the Merner Pfeiffer Library. TWC students, faculty and staff are eligible to borrow materials from other libraries.

·          Search the library’s catalog before placing a request to be sure the material you want is not already available through the library. Place holds on items we own that are currently checked out.

·          Submit one ILL Request Form via the online catalog for each request. Provide as much accurate information as you have available – including ISBN/ISSN, ERIC number, or DOI if possible - and type your complete barcode number. A request submitted with incomplete information will be returned to you unfilled.

·          The number of ILL requests may be limited.

·          ILL materials may arrive in as little as one day, or a week or more.

·          Costs for ILL are $.10 per page for photocopies. You are responsible for the cost of all photocopies you order. There is no charge for books, but there may be exceptions for rare, hard-to-find material. The library will contact you before requesting any book that will incur a charge.

·          You will be notified by email when your ILL is ready for pickup or if it cannot be borrowed. Please make sure your email address is correct in our system by checking at the circulation desk.

·          The lending library designates the due date. Return ILL items on time to avoid jeopardizing future borrowing. Renewals may be possible if you request renewal no later than the day before the due date. You are limited to one renewal. Students are liable for overdue fines at the rate of $.25 per day.

Community Scholars

The primary mission of the library is to serve the college's students, faculty, and staff with collections and services. Community residents are welcome to use materials in the library. A Community Scholar card must be purchased for materials to be checked out. Cards are available at the following rates:

Community Scholar Circulation Policies

•           Community Scholar card is required for all checkouts.

•           Loan Periods: Books – 3 weeks; Children's books – 7 days; CD, video and DVD – 3 days with no renewal

•           Fines are $.25 per day for books and $1.00 per day for CD, DVD and video.

•           Lost books are billed to the user at a rate of the book price (minimum $25) plus the accumulated fine and a processing fee.

•           Replacement cards are $2.00.

•           Books may be recalled if needed by a TWC student or faculty member. The Community Scholar will have seven days in which to return the recalled book before a fine is charged.

Student-related services such as reserves, laptop checkout, interlibrary loan, and off-campus database access are not available to Community Scholars. Community Scholars may use the Internet when computers are not in use by TWC students.  Student needs are given priority at all times. Wireless access is available to Community Scholars with laptop computers. Library privileges will be suspended in the case of overdue books or unpaid fines. The library reserves the right to revoke the Community Scholars card and privileges; any membership fees would be forfeited.

Gifts

The library accepts gifts of books, periodicals and audiovisual materials. The library reserves the right to add only those materials that are needed according to our Collection Development Policy. Letters of acknowledgment and appreciation will be sent. Unneeded materials will be discarded.

 

---

Questions? Comments? Send Email: Library@twcnet.edu

LIBRARY MISSION: The library seeks to empower its constituency of students, faculty, and staff in the access, evaluation, and use of information.


No Tobacco Is Permitted in the Library.
Bottled water in clear, closed containers is allowed.