Preparing for Interviews

Preparing for Interviews

An interview gives an employer the opportunity to get to know you better and determine whether or not you are the best “fit” for a particular position. It also gives you the chance to ask questions and evaluate whether the organization is a good fit for you. While interview formats differ, one thing remains the same: the more you prepare and practice, the better your chances of doing well. Know what kind of questions (see below) there are and practice answering sample questions with a friend. You can also schedule a mock interview with career services (call 746-5224).

Here are 10 things to remember as you prepare for your interviews:

  1. Think about why you wanted to apply for this position. You will be asked “Why are you applying for this position?”; your answer should be more specific than “Because I can do this job.”
  2. Think about why you want to work for this employer. Research the organization so that you can respond to “Why do you want to work here?” with particular information about the organization and what makes it appealing to you. It will also help you to prepare questions to ask the employer at the end of the interview when it is your turn to do the asking.
  3. Think about what you have to offer. Review your resume and cover letter to remind yourself of what you told the employer about your background, motivation, and qualifications. Re-read the original job description to remind yourself of the qualifications they seek. Go through your resume line by line, asking yourself these kinds of questions: What did I like/not like about this? What kind of skills did I use? How did I demonstrate teamwork or leadership? What would I do differently? What were my accomplishments?
  4. Greet your interviewer and stay engaged. Offer a sufficiently firm handshake and smile to show your interest and enthusiasm. Maintain good eye contact during interviews, as this conveys honesty and confidence. If the interviewer seems to be taking more of a conversational approach, don’t be afraid to ask questions during the interview instead of waiting until the end.
  5. Watch your pace and length of answers. Try not to speak too quickly or slowly. Minimize the use of verbal fillers (such as “like,” “you know,” and “ummm”). Answer questions completely but try not to ramble or spend too much time on one response. It is okay for you to take a moment to think before you respond, as jumping on a tough question might get you started down the wrong path.
  6. Watch your body language. If you tend to use your hands a lot when you speak, be sure it doesn’t become irregular or distracting. Keep an upright posture and don’t lean on the table in front of you or slouch back in your chair. This will help you to stay sharp and will convey a sense of interest. This is also important if it is a phone interview, as slouching can result in a slackened tone in your voice.
  7. Don’t get defensive if asked “difficult” questions. Employers do not generally select candidates for an interview unless they have what it takes to do the job. Remain positive and focus on what you have learned or how you have grown through a negative experience.
  8. Bring a pen, folder/portfolio with notepad, and extra copies of your resume. The interview should have your resume already, but it’s a good idea to bring 1 or 2 extra copies. Generally you don’t want to write during the interview (unless it is a case interview, See below), but immediately after the interview jot down some notes and any items to remember to mention for your thank-you letters, which you should always send soon after you interview.
  9. Arrive 5-10 minutes early. Give yourself more than that to arrive early, but If you are more than 10-15 minutes early, try to find another place to wait, like a nearby coffee shop. Sometimes the waiting area can be in someone’s work space, and you don’t want to be loitering for too long. If you are using the on-campus recruiting program, be sure to familiarize yourself with the policies particular to these on-campus interviews.
  10. Keep track of interviews. Keeping track of the dates of your interviews and with whom you met, as well as the timeframe in which you expect to hear back, will help you to know when you need to follow up.

Types of Interview Questions

Interviewers use a variety of types of questions to better understand you, your motivations, and how your personality might fit with the organization. 

 

General/standard questions: Many interviewers will begin with “ice breaker” questions and continue on with standard questions about your particular interest in the position and organization. Ice breaker questions like “Tell me about yourself” are meant to have brief answers that ideally lead the interviewer to understand why you are here at the interview. They may also ask you to “Take me through your resume”, which sets the stage for you to briefly highlight and expand upon the most important items on your resume as they pertain to the position. Make sure you are able to clearly articulate your answers to direct questions such as “Why are you interested in this position?” and “What are your greatest strengths/skills relevant to this job?”

 

Resume-based questions: A number of questions will come directly from your resume and will focus on your education, experiences, and activities. Therefore, it is important to review your resume and cover letter so you can best prepare for questions that ask you to elaborate.

 

Behavioral-based questions: You will be asked to describe real situations you have encountered in the past so that the employer can get a sense of how you might respond in future situations. Behavioral questions are all phrased similar to the following:

Tell me about your most recent group effort.

Describe a situation in which you had to use good customer service skills.

Give me an example of a complex problem you solved and how you accomplished that task.

 

Your responses to behavioral questions should be specific and structured. When asked about your most recent group work, for example, do not tell the interviewer about your general philosophy of teamwork; instead, pick a specific team project in which you were involved (it can be from a class, an internship, extracurricular activities) and describe what the team was and how many people you worked with, what your project or task was, how you specifically contributed to that team effort, and what the outcome was. It is not necessary to describe more than one specific example for each question.

 

Case questions: A case question is focused on discussing a real-life issue or problem that an organization has faced or might face in the future. They are most common in consulting interviews, but variations are found in other business interviews.

 

As part of case questions, you might be asked analytical brain-teasers or “market-sizing” questions (for example, “How many dry cleaners are located in Manhattan?” or “How many blue cars are there in the United States?”). You are not expected to get the “right” answer to these questions; rather, the employer wants to know what assumptions you will make and how you will figure out an estimate. This process is used to evaluate your analytical and critical thinking skills, the logic of your assumptions, and your ability to problem-solve or be creative in your thinking as well as your communication skills.