BA 486

TENNESSEE WESLEYAN COLLEGE

LOGISTICS & SUPPLY CHAIN MANAGEMENT

BA 486

ELL 310

MWF: 12:00 – 12:50 p.m.

Class Hours: 3.0 Instructor: Dr. Carol Decker

Credit Hours 3.0 Office Hours: MWF: 9:00 –11:00 noon Other Hours by Appointment

Course Syllabus Office Location: Lawrence Hall 215

Spring 2014 Phone: 423-746-5270

Revised: 1/6/14 E-mail: cdecker@twcnet.edu

Web Page Address: http://www.twcnet.edu/cdecker

(Check for Syllabi, Assignment, Announcements, & Updates)

Mission Statement

In keeping with the spirit of the liberal arts, Tennessee Wesleyan College seeks within

the framework of the Judeo-Christian tradition to provide for students the highest quality

educational experience, to promote personal integrity, responsibility, and purpose, and to

prepare for a life of leadership and service in an ever changing global community.

FROM THE EXPANDED MISSION STATEMENT

The curriculum is designed to prepare graduates to be knowledgeable, to think critically

and creatively, and to develop a basis for effective judgment. In order that they may take

their places among those who lead and serve, the following goals are expected of

graduates:

1. TWC Graduates will possess effective communications skills

2. TWC Graduates will possess effective skills in global and cultural awareness

3. TWC Graduates will possess effective analytical skills.

The following outcomes are expected of Tennessee Wesleyan College graduates with

regard to general education:

1. Use effectively the skills of reading, writing and speaking

2. Recognize the issues that affect social and political behavior in their historical and

cultural perspective.

3. Recognize and analyze contributions of the arts and literature.

4. Demonstrate mathematical computation skills, and basic computer applications skills

and demonstrate an understanding of the scientific method.

5. Think critically and develop a basis for effective judgment.

6. Access and evaluate information and its sources and use information effectively to

accomplish a purpose.

Mission of the Department:

The Department of Business Administration at Tennessee Wesleyan College strives to develop students intellectually, ethically, and socially in order for them to meet the demands of an ever-changing global society.

CATALOG COURSE DESCRIPTION: Focuses on components of the supply chain and decision making needs within the channel and their influence on the logistic management process. Emphasis is on developing a logistics strategy.

Prerequisites: BA 300 AND ba 351

COURSE OBJECTIVES:

· Determine supply chain model appropriateness· Develop a logistics strategy

COURSE RELATIONSHIP TO BUSINESS PROGRAM/DEPARTMENT AND INSTITUTIONAL PURPOSE:

· This course enables students to: o lead, serve, and graduate with effective communication skills that include reading, writing, speaking.o recognize social and political behavioral issues in a historical and cultural perspective.o demonstrate mathematical computation and computer application skills.o think critically and develop a basis for effective judgment.o access and evaluate information and its sources and use information effectively to accomplish a purpose.

· This course is intended to support the Tennessee Wesleyan College Business Administration department by developing students intellectually, ethically, and socially in order for them to meet the demands of an ever-changing global society.o This course is intended to prepare graduates to be knowledgeable, creative, and critical thinkers, and to develop a basis for effective judgment in business settings.

· This course supports Tennessee Wesleyan College-Wide Learning Outcomes and Tennessee Wesleyan College curriculum goals for enhancing academic programs

COURSE RELATIONSHIP TO BUSINESS KNOWLEDGE & SKILLS:

· This course provides logistics and supply chain marketing knowledge and the following skills:o Application of logistics strategy in diverse business settingso Application of supply chain models in various settings o Critical thinking, and research capabilities in the distribution component of the marketing field

TEXT/REQUIRED RESOURCES:

Supply chain management: A logistics perspective. Coyle, Langley, Gibson, & Novack, 9th ed., South-Western

ADDITIONAL READINGS:

Journal of Marketing

Journal of Marketing Research

Harvard Business Review

Marketing News

Journal of Business Logistics

Supply Chain Management Review

International Journal of Logistics Management

Journal of Supply Chain Management

http://www.marketingpower.com

Lambert, Douglas M. and James R. Stock. Strategic Logistics Management, 3rd Edition. New York: Irwin/McGraw – Hill, 1993. Lambert, Douglas M. James R. Stock, and Lisa M. Ellram. Fundamentals of Logistics Management. New York: Irwin/McGraw – Hill, 1998. Blanchard, Benjamin. Logistics Engineering and Management, 5th Edition. Upper Saddle River, NJ: Prentice Hall, 1998.Simchi-Levi, David, Philip Kaminsky, and Edith Simchi-Levi. Designing and Managing the Supply Chain. New York: Irwin/McGraw – Hill, 2000.

METHODOLOGY OF INSTRUCTION: This course will consist primarily of project-based logistics applications but will be supplemented with lecture, class/team exercises, case evaluations, and class discussions.

REQUIREMENTS:

Attendance: Class attendance is a reflection of your responsibility, priorities, and the grade you receive in this course. Because the successful completion of this course is tied to daily class material, any absence in this class will result in a substantial loss of information and material for a satisfactory evaluation. Class attendance indicates your enthusiasm toward learning and will reflect on the grade you receive in this course. Class attendance accounts for 5% of the course grade. If a student misses more than 3 of the class sessions during the semester, the points received for attendance will be zero. If the student misses 3 or less of the classes, the points received for attendance will be 4 out of the 5. If you do have to miss class for any reason, it is your responsibility to get notes, assignments, and exam/quiz information from a classmate NOT THE INSTRUCTOR. Absence is not an excuse!

Assignments: Assignments are due at the beginning of class and on the due date or before if you anticipate an absence. Some assignments are intended to support other assignments by giving you feedback for improvement. THERE WILL BE NO MAKEUPS FOR ASSIGNMENTS PERFORMED IN CLASS. All assignments should be typewritten, complete, and professional in order to receive credit. NO LATE ASSIGNMENTS WILL BE ACCEPTED!!!!

Participation: Your participation in this course is critical to the result you and others receive in this class. Participation will be evaluated according to your attendance, assignments, and performance in class/team exercises/ exam/quizzes, and discussions. Class activities may include case discussions, problems, and concepts that will support class material. Participation accounts for 5% of the grade in this course. In other words, these 5 points may be added or deducted from the final grade based on your positive or negative contributions to the course and your attendance at class presentations. ANY ABSENCE DURING CLASS PRESENTATIONS WILL RESULT IN ZERO PARTICIPATION POINTS.

Grading: The following grade scale will be utilized in this course. In order to achieve a certain level on this scale you must obtain the score indicated.

A......... 94-100

A-....... 90-93

B+........ 87-89

B.......... 84-86

B-....... 80-83

C+........ 77-79

C.......... 74-76

C-....... 70-73

D+...... 67-69

D......... 64-66

D-....... 60-63

F...........Below 60

EVALUATION/ASSESSMENT:

Exams (4)...............................................60%

Logistics Project & Presentation.......................20%(15/5)

Case Study..............................................10%

Attendance/Participation..............................10%

Exams: There will be (4) exams throughout the course. Exams will consist of multiple choice or short answer/essay questions covering the textbook, simulation, and material discussed in class. Study guides will be provided. NO MAKE UP EXAMS WILL BE GIVEN!!!! If you have to miss an exam for ANY reason, you are eligible for a cumulative "final" exam given during the final exam period.

Logistics Project & Presentation: The Logistics Plan will be completed in teams and will follow an assigned subject by the instructor not to exceed 10 pages. An outline will be provided. Assignments may be made throughout the course that may parallel course content and the requirements of the Marketing Plan. THERE ARE NO MAKUPS FOR ANY IN CLASS WORK! AND NO LATE ASSIGNMENTS WILL BE ACCEPTED!!! Please see guidelines regarding assignments above. All graded assignments with feedback should be included in the appendix of your Logistics Plan. You should prepare a 30 minute presentation to include the process and topics of your logistics plan. Presentation guidance will be provided. Papers are to be written (word-processed, 11pt font, double-spaced, with 1" margins, and 5 outside references from the suggested readings (no older than 5 years) and according to APA style. You must have a title page and reference page not to be included in page length. YOUR TEXTBOOK CANNOT BE USED AS A SOURCE!!! Assignments and overall logistics plan will be a part of the evaluation.

Case Study: Case studies will be used to enhance understanding of strategic and quantitative sides of logistics and supply chain management. Case studies will be completed in teams with the submittal of a single report not to exceed 10 pages. All supporting data, charts, graphs, etc. should be integrated into the body of the report. In general, you should place yourself in the work place described in the cases and write a "work place" format report with your analysis/ recommendations.

Project & Case Study Grading: The case studies and project will be graded as follows:

Professionalism of the report: qualities include spelling, paragraph and sentence structure, integration of appropriate graphics and tables, etc.Demonstration of logistics knowledge: Integration of logistics issues or topics including supporting data and depth of understanding of the issue examined. Quality of the analysis. This includes factors such as the degree of innovation, complexity of the problem examined, and level of analysis. The project must demonstrate the ability to use data to analyze a logistics problem.Importance or impact of the work: Demonstration of the usefulness of the analysis or information to the individual, the organization, or the logistics field.

Attendance/Participation: Please see attendance and participation guidelines above.

Disability Statement:

Any student who feels she/he may need an accommodation based on the impact of a documented disability should contact the Academic Success Center to discuss specific needs. Please contact Dr. Patsy Ging, Director of Learning Support Service for Students with Disabilities at x5237, or via email at pging@twcnet.edu. It is the students' responsibility to make initial contact with one of the coordinators in the Academic Success Center. Coordinators: Dr. Patsy Ging/pging@twcnet.edu, Dr. Patti pjones@twcnet.edu, or Mr. John Gaston at jgaston@twcnet.edu

ASSESSMENT MEASURES FOR COLLEGE-WIDE LEARNING OUTCOMES

Learning Outcome

Measurement

Assessment

Use effectively the communication skills of reading, writing, and speaking.

Students will read required and assigned class materials, write Logistic plans and case studies, prepare short answer/essay exam responses, participate in class discussions and exercises, present Logistic plans, and listen to presentations for the purpose of offering critical questioning. Students will participate in interactive team decision making.

Exams worth 60%, Logistics plan presentation worth 5%, attendance and participation worth 10%, and written Logistics plan worth 15% will be used to assess student learning and class performance. A case study will assess these skills at 10%

Recognize social and political behavioral issues in their historical and cultural perspective.

Students will read class materials regarding service procedures and apply the impact

This material will be assessed through exams worth 60%, a Logistics plan and presentation worth 20%, and a case study worth 10%.

Demonstrate mathematical computation and computer application skills.

Students will apply budgeting methods, forecasting, and pricing strategies and techniques to Logistics planning.

Students will develop a Logistics plan and case study utilizing a variety of computer application skills.

Mathematical, computer, and technology skills will be assessed through exams worth 60%, a written Logistics plan and presentation worth 20%, and a case study worth 10%.

Think critically and develop a basis for effective judgment.

Students are expected to respond to short answer/essay exam questions, develop a Logistics plan, and prepare case study applications and responses, all of which require critical thought and judgment.

Exams, Logistics plan, and Case Study account for 90% of the final grade.

Access and evaluate information and its sources and use information effectively to accomplish a purpose.

Students are expected to prepare materials for the Logistics plan and presentation and case study that are supported by research and analysis.

Logistics plan completion and development and case study completion and development assess abilities at a total percentage of 30%.

CLINICAL/LABORATORY/FIELD EXPERIENCES: Students are expected to utilize outside resources (written and verbal) for completing the Logistics plans and presentations. Assignments may involve discussions with individuals presently working in marketing/logistics and other text readings related to marketing/logistics that will support any statements made in written work.

NOTE: Academic Integrity (from TWC Catalog 2013-2014)

The Tennessee Wesleyan College Honor System promotes academic integrity on the Tennessee Wesleyan College campus and increases awareness among different groups within the College community---students, faculty, staff, and administration—of the importance of academic honesty. Each student has the right and duty to pursue his or her academic experience free of dishonesty. The Honor System establishes the higher level of conduct expected and required of all Tennessee Wesleyan College students. Violation of academic integrity, either by plagiarism or by cheating in the classroom or elsewhere, is inconsistent with the philosophy of education at Tennessee Wesleyan College and the moral and ethical prescriptions of the Christian faith.

Instructor Policy on Academic Integrity: Any assignments found to violate the above will be considered as an F without the possibility of make-up opportunities. Continued violations will result in an F for the course. . If violation occurs on a last assignment or last exam for the course, an F for the course will be assigned.

The instructor reserves the right to make adjustments to this schedule.

OUTLINE OF COURSE CONTENT

Week No./

Beginning Date

Class Date and Scheduled Topic

Required Readings & Assignments Due

1. January 8

1/8 Introduction

1/10 Supply Chain Management : An Overview

Chapter 1; Logistics Plan

2. January 13

1/13 Role of Logistics in Supply Chains

1/15 Role of Logistics in Supply Chains

1/17Global Dimensions of Supply Chains

Chapter 2

Chapter 2

Chapter 3

3. January 20

1/20 Holiday/Service

1/22 Supply Chain Relationships

1/24 Exam I

Chapter 4

Chapters 1-4

4. January 27

1/27 Supply Chain Performance Measurement and Financial Analysis

1/29 Supply Chain Performance Measurement and Financial Analysis

1/31 Supply Chain Performance Measurement and Financial Analysis

Chapter 5

Chapter 5

Chapter 5

5. February 3

2/3 Supply Chain Technology-Managing Information Flows

2/5 Supply Chain Technology-Managing Information Flows

2/7 Demand Management

Chapter 6

Chapter 6

Chapter 7

6. February 10

2/10 Order Management and Customer Service

2/12 Order Management and Customer Service

2/14 Exam II

Chapter 8

Chapter 8

Chapters 5-8

7.February 17

2/17 Managing Inventory in the Supply Chain

2/19 Managing Inventory in the Supply Chain

2/21 Managing Inventory in the Supply Chain

Chapter 9

Chapter 9

Chapter 9

8.

February 24

2/24 Transportation-Managing the Flow of the Supply Chain

2/26 Transportation-Managing the Flow of the Supply Chain

2/28 Transportation-Managing the Flow of the Supply Chain

Chapter 10

Chapter 10

Chapter 10

9. March 3

3/3-3/7 Spring Break—No Classes

10. March 10

3/10 Distribution-Managing Fulfillment Operations

3/12 Distribution-Managing Fulfillment Operations

3/14 Distribution-Managing Fulfillment Operations

Chapter 11

Chapter 11

Chapter 11

11. March 17

3/17 Supply Chain Network Analysis and Design

3/19 Supply Chain Network Analysis and Design

3/21 Exam III

Chapter 12

Chapter 12

Chapters 9-12

12. March 24

3/24 Sourcing Material and Services

3/26 Sourcing Material and Services

3/28 Operations-Producing Goods and Services

Chapter 13

Chapter 13

Chapter 14

13. March 31

3/31 Managing Reverse Flows in the Supply Chain

4/2 Strategic Challenges

4/4 Exam IV

Chapter 15

Chapter 16

Chapters 13-16

14. April 7

4/7 Logistics Event/Case Studies

4/9 Logistics Event/Case Studies

4/11 Logistics Event/Case Studies

15. April 14

4/14 Logistics Event/Case Studies

4/16 Presentations

4/18 Easter Break No Classes

16. April 21

4/21 Easter Break No Classes

4/23 Presentations---Last Day of Classes

Logistics Plan Due

17. April 29

4/29 Final Exam Period 8:00- 10:00a.m.- Presentations

Logistics Plan Due